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Policies & Procedures | Nutrasumma

Terms & Conditions

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Welcome to the official website of Nutrasumma, Inc., Nutrasumma.com. Use of this website is governed by the Terms and Conditions set forth. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. The information and materials provided by Nutrasumma may be used for informational purposes only. By using, accessing or downloading materials from this website you agree to follow the terms and provisions as outlined in this legal notice, which apply to all visits to the Nutrasumma website, both now and in the future. Nutrasumma may at any time revise and update the Terms and Conditions. You are encouraged to periodically visit this page to review the most current Terms and Conditions to which you are bound. If you do not agree to these Terms and Condition of Use, please do not use this website.

RESTRICTIONS

You may view, download and copy information and materials available on this website solely for your personal, non-commercial use. You may also use such material within your organization in connection with the support of Nutrasumma’s products. As a condition of use, you agree not to modify or revise any of the material in any manner, and to retain all copyright and other proprietary notices as contained in the original materials on any copies of the materials. No other use of the materials or information is authorized. Any violation of the foregoing may result in civil and/or criminal liabilities.

OWNERSHIP OF INFORMATION AND MATERIALS

The information and any materials (including white papers, press releases, data sheets, product descriptions, and FAQs) available on or from this website are the copyrighted works of Nutrasumma, and any unauthorized use of that information or materials may violate copyright, trademark and other laws.
Any rights not expressly granted herein are reserved.

TRADEMARK INFORMATION

Nutrasumma’s trademarks may be used only with written permission from Nutrasumma. Nutrasumma, its product names and its brands are registered trademarks or trademarks of Nutrasumma. All other trademarks, brands, and names are the property of their respective owners. Except as expressly specified in these Terms and Conditions, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or any proprietary rights of Nutrasumma or any third party.

LINKS TO OTHER WEBSITES

As a convenience and to make the Nutrasumma website truly service oriented, we may include links to complementary sites on the Internet. These sites are owned and operated by third parties. Nutrasumma makes no representation and is not responsible for the availability of, or content located on or through, these third party sites. A third party link from the Nutrasumma website is not an indication that Nutrasumma endorses the third party or its site, or has any affiliation with or between Nutrasumma and the third party hosting site.

FEEDBACK

All comments, feedback, information or materials submitted to Nutrasumma through or in association with this website shall be considered non-confidential and Nutrasumma’s property. By submitting such comments, information, feedback, or materials to Nutrasumma, you agree to a no-charge assignment to Nutrasumma of worldwide rights to use, copy, modify, display and distribute the submissions. Nutrasumma may use such comments, information or materials in any way it chooses in an unrestricted basis.

NO MEDICAL ADVICE

Statements and/or material on this website have not been evaluated by the Food and Drug Administration. Any products discussed or advertised are not approved or intended to diagnose, treat, cure or prevent any disease. Testimonial results are not typical. Customers may have received some form of consideration after submitting their testimonial. Nutrasumma makes no guarantee or warranty, express or implied, with respect to any products or services sold, including any warranty of merchantability or fitness for a particular purpose. The information provided on this website or any information contained on or in any product label or packaging is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. Nutrasumma recommends that anyone seeking a fitness and/or nutrition regimen always seek the advice of their physician or other qualified health provider with any questions they may have regarding a medical condition or nutrition and fitness questions in general. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Reliance on any information provided within this website is solely at your own risk. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using any dietary supplement.

SOCIAL MEDIA

The opinions and or views expressed on Nutrasumma social media platforms, including, but not limited to, our blogs, Facebook, Twitter and YouTube pages, represent the thoughts of individual bloggers and online communities, and not those necessarily of Nutrasumma or any of its corporate affiliates or any of their respective directors, officers, employees, research staff or members of its respective board of directors. The opinions and views expressed on these pages do not in any way reflect the views of the website they are posted on, other sites affiliated with the website, the staff involved with maintaining the website or any members of the website. While Nutrasumma makes reasonable efforts to monitor and/or moderate content posted on its social media platforms, we do not moderate all comments and cannot always respond in a timely manner to online requests for information. Nutrasumma reserves the sole right to review, edit and/or delete any comments it deems are inappropriate. Information posted on our website is not intended to be medical advice and should not be considered medical advice, nor is it intended to replace consultation with a qualified physician or other health care provider. All links to other websites found linked from Nutrasumma’s social media sites are provided as a service to readers, but such linkage does not constitute endorsement of those sites by Nutrasumma, and as such we are not responsible for the content of external websites. By submitting content to any of Nutrasumma’s social media sites, you understand and acknowledge that this information is available to the public, and that Nutrasumma may use this information for internal and external promotional purposes. Please note that other participants may use your posted information beyond the control of Nutrasumma. If you do not wish to have the information you have made available via this website used, published, copied and/or reprinted, please do not post on any of Nutrasumma’s social media sites.

LIMITED WARRANTY/DISCLAIMER

TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, NUTRASUMMA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NUTRASUMMA MAKES NO WARRANTY THAT (i) THE WEBSITE OR SERVICE WILL BE PROVIDED IN A MANNER THAT IS UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (ii) THE WEBSITE OR SERVER ARE OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, (iii) AS TO ANY OBLIGATION TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION, ALTHOUGH OUR CURRENT PRACTICE IS TO UTILIZE REASONABLE EFFORTS TO MAINTAIN SUCH CONFIDENTIALITY, OR (iv) THE SERVICE, WEBSITE OR CONTENT PROVIDED WILL MEET YOUR REQUIREMENTS. NUTRASUMMA MAKES NO WARRANTIES OF ANY KIND WITH RESPECT TO THE WEBSITE, CONTENT, GOODS, SERVICES, PROMOTIONS, OR THE DELIVERY OF ANY GOODS OR SERVICES THAT ARE PURCHASED, ACCESSED OR OBTAINED THROUGH NUTRASUMMA’S WEBSITE OR THAT ARE ADVERTISED ON NUTRASUMMA’S WEBSITE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. ALL PRICING AND OFFERS ARE SUBJECT TO CHANGE OR CANCELLATION AT ANY TIME. NUTRASUMMA IS NOT RESPONSIBLE FOR PRICING OR OTHER ERRORS.

LIMITATION OF LIABILITY

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED UNDER LAW, NUTRASUMMA WILL HAVE NO OBLIGATION OR LIABILITY (WHETHER ARISING IN CONTRACT, WARRANTY, TORT [INCLUDING NEGLIGENCE], PRODUCT LIABILITY OR OTHERWISE) FOR ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR LIABILITIES (INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY ANY LOSS OF DATA, REVENUE OR PROFIT) ARISING WITH RESPECT TO YOUR USE OF THE WEBSITE, CONTENT, OR GOODS OR SERVICES THAT ARE PRUCHASED, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS FOREGOING LIMITATION APPLIES TO DAMAGES ARISING FROM (i) USE OR INABILITY TO USE THE SERVICE; (ii) COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SITE RESULTING FROM ANY GOODS OR SERVICES PURCHASED THROUGH OR FROM THE WEBSITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS BY THIRD PARTIES; (iv) THIRD PARTY CONTENT MADE AVAILABLE TO YOU THROUGH THE WEBSITE (v) PERSONAL INJURY OR (vi) ANY OTHER MATTER RELATING TO THE WEBSITE.

BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, NUTRASUMMA’S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED $100.00.

TERMINATION OF USE

Nutrasumma may, in its sole discretion, terminate or suspend your access to all or part of the Nutrasumma website, including, but not limited to any bulletin boards on its website, for any reason, including without limitation, breach of this agreement. In the event this agreement is terminated, the restrictions regarding materials appearing on the website and the representations and warranties, indemnities, and limitation of liabilities set forth in this agreement shall survive any such termination.

GOVERNING LAW; JURISDICTION AND VENUE

Use of this website shall be construed and interpreted pursuant to the laws of the State of Arizona and the United States, and the parties hereto submit and consent to the jurisdiction of the courts of the State of Arizona including Federal Courts located therein, in any action brought for any dispute with Nutrasumma, or in any way relating to your use of the Nutrasumma website. Notwithstanding the preceding sentence, nothing contained in these Terms and Conditions shall preclude Nutrasumma from bringing an action in any appropriate forum to enforce the terms and provisions of this agreement.

GENERAL PROVISIONS

If any provision of this agreement is deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from this agreement and the remaining provisions of this agreement shall remain in force. This contains the entire agreement between you and Nutrasumma concerning your use of the website, and the agreement shall not be modified, except in writing, signed by both parties. If you have questions regarding Nutrasumma’s Terms and Conditions, please email: customerservice@nutrasumma.com.

Privacy Policy

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This Privacy Policy is effective as of January 1, 2013.It’s important to Nutrasumma, Inc. (“Company”) to help our customers retain their privacy when they utilize the Company website (the “Website”). The Privacy Policy is in effect for Company’s Website. By using any of the Website, you signify that you have read, understand and agree to be bound by this Privacy Policy.

This policy applies to all online communication with the Company. When you provide us with online information through the Website, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Please note that your visit to our Website is subject to this Privacy Policy and our Terms and Conditions.

We believe your business is no one else’s. Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy, Company follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.
  • We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We only collect personally identifiable information about you via our Website when you provide it in connection with a request for a product, service, or information. You may browse our Website without providing any personal information; however if, for example, you decide to place an order, we will ask you for your name, delivery and billing address, phone number(s), email address, credit card number and its expiration date. If you choose to complete a user registration form, survey or sweepstakes entry form, we may ask you for information such as your contact information (e.g., name, e-mail address and mailing address), age group or birth date. Occasionally, we may also ask you for other information such as gender, income level, and information about your prior experiences with the Company’s products. When you submit your personally identifiable information on one of the Website, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular, your IP address, browser, city, time zone, referring URL, and operating system. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics, developing marketing plans, customizing content, and improving the Website. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates, licensees and partners.

We use your Personal Information for four primary purposes:

  • To make the Website easier for you to use by not having to enter information more than once.
  • To help you quickly find products, services or information.
  • To help us create content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from Company.

CONSENT

If you choose not to register or provide personal information, you can still use most of Website, but you will not be able to access areas that require registration. If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Company products, programs, events, or services by email, postal mail, or telephone, you may send us email to customerservice@nutrasumma.com stating that you do not wish to receive marketing messages from Company.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging into your Company account. There, you can:

  • View and edit personal information you have already given us.
  • Sign up for electronic newsletters about our services and products.
  • Register. Once you register, you won’t need to do it again. Wherever you go on the Website, your information stays with you.

SECURITY

Company has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of  the safest encryption technologies available.

In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we’ll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Company strictly protects the security of your personal information and honors your choices for its intended use. We use all reasonable care to carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Company, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS TO PROTECT THE PERSONAL INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT PERSONAL INFORMATION STORED ON OUR SERVERS, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE WILL BE ABSOLUTELY SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. BY USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

TECHNOLOGY UTILIZED

Like many e-commerce website, we employ several commonly used technologies on this Website: cookies, clear gifs, networking traffic monitoring and active scripting. We use these to monitor the performance of the Website, measure its effectiveness, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our Website and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.

“Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. If you disable cookies, you may be unable to order or use other features of our Website. If you experience any problems, please email us at customerservice@nutrasumma.com.

“Clear gifs” (also known as “web beacons” or “pixel tag”) are tiny graphics with a unique identifier, similar in function to cookies, and are used to help us better optimize our advertising. “Network traffic monitoring” is programming that monitors and analyzes network traffic, and can be used to capture data being transmitted on a network, including plain-text data and computer IP addresses.

“Active scripting” is programming code that is designed to collect information about your interactions with the Website, such as which links you click on. The code is temporarily downloaded onto your computer or mobile device from our server or a third party service provider, is active only while you are connected to the Website, and is deactivated or deleted thereafter.

We may combine automatically collected Website usage information with your Personal Information. In those cases, we will apply this Privacy Policy to the combined information.

NOTICE TO PARENTS

Company’s Website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at customerservice@nutrasumma.com if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.

ENFORCEMENT

If for some reason you believe Company has not adhered to these principles, please notify us by email at customerservice@nutrasumma.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile. When you register, we create your profile, assign a personal identification number, and then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across the Website, allowing you to order free newsletters and products without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you register with us, you provide us with your contact information, including mailing and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.

We may also occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Company will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Company or the site; (b) protect and defend the rights or property of Company, and (c) act in urgent circumstances to protect the personal safety of users of Company, its Website, or the public.

INTERNATIONAL USERS

Like almost every website, our Website may be accessed by an international audience. By visiting our Website and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located outside your resident jurisdiction and in jurisdictions which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits customers of Company who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding twelve calendar months. If you are a California resident and would like to make such a request, please submit your request in writing to

Nutrasumma, Inc.

Customer Service

7856 N. Glen Harbor Boulevard

Glendale, Arizona 85307

Attn: California Privacy Rights

NOTIFICATION OF CHANGE

Company may revise this Privacy Policy from time to time with or without notice. If there is a change, we will post the revised policy here. Your continued use of the Website after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of our Website.

Coupon Redemption Policy

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NUTRASUMMA, INC. COUPON REDEMPTION POLICY

Effective Date: July 29, 2015

This Coupon Redemption Policy (“Policy”) explains the terms and conditions under which Nutrasumma, Inc. (“Nutrasumma”) and its subsidiary and affiliate companies will reimburse retailers for coupon submissions. Proper store redemption authorizes retailers to submit coupons for reimbursement to Nutrasumma.

A RETAILER’S ACCEPTANCE AND REDEMPTION OF NUTRASUMMA COUPONS CONSTITUTES ACCEPTANCE OF THE TERMS SET FORTH IN THIS POLICY AND A BINDING AGREEMENT TO COMPLY WITH THE TERMS AND OBLIGATIONS SET FORTH HEREIN. NO OTHER COURSE OF DEALING WITH NUTRASUMMA OR ANY PURCHASE ORDER, INVOICE, RETAILER POLICY, CLEARINGHOUSE OR AGENT POLICY OR SIMILAR DOCUMENT SHALL BE CONSTRUED TO MODIFY ANY OF THE TERMS OF THIS POLICY. THIS POLICY SUPERSEDES ANY PRIOR NUTRASUMMA POLICY ON TERMS REGARDING COUPON REDEMPTION.

If you have any questions or need further clarification, please contact our customer service department at 1-866-866-3993.

Redemption at the Store

  1. Coupons are redeemable only by a consumer in a retail transaction in which the face value of the coupon was deducted from the purchase price of the brand, variety, size and quantity of the product indicated on the coupon. Coupons must be redeemed on or before their expiration date. Only one coupon may be redeemed per customer for each offer stated.
  2. Coupons may not be reproduced, photocopied, damaged, trimmed, compromised or altered in any way by the retailer.
  3. Coupons are non-assignable and are void if transferred from their original recipient to any other person, firm or group. Nutrasumma does not permit the unauthorized distribution, collection, sale, or assignment of its coupons for any reason.
  4. Coupons are void if taxed, restricted, or prohibited by law.
  5. The consumer is required to pay any applicable sales tax.
  6. Coupons will be redeemed only at retail locations located in the United States, its Territories and at U.S. Military bases.

Processing Coupons for Payment

  1. Retailers are expected to use reasonable care in accepting coupons and must not accept coupons which have been reproduced, numbered or altered in any way, as determined by Nutrasumma in its sole and absolute discretion. Retailers must not cut, submit or accept un-circulated or mass cut coupons on their own behalf. Nutrasumma reserves the right to deny reimbursement, retain, and declare void any coupons presented for redemption when, without limitation, the following conditions occur: insufficient stock to cover the number and type of coupons submitted; fresh cut condition or sequentially numbered coupons are submitted for reimbursement; inability to verify retailer’s address or business operations; and/or any redemption procedure which, in Nutrasumma’s sole and absolute discretion, is not in accordance with the terms of this Policy or is otherwise suspect. Nutrasumma may also deny payment for coupons that, by their condition, are determined by Nutrasumma, in its sole and absolute discretion, to have been improperly redeemed. IN CONSIDERATION FOR SUBMITTING COUPONS FOR REDEMPTION, RETAILERS AGREE THAT FAILURE TO OBSERVE THESE TERMS AND CONDITIONS FOR PROPER REDEMPTION MAY, AT THE SOLE AND ABSOLUTE DISCRETION OF NUTRASUMMA, VOID ALL COUPONS SUBMITTED FOR REIMBURSEMENT AND ALL COUPONS MAY BE RETAINED AS PROPERTY OF NUTRASUMMA, WITHOUT PAYMENT.
  2. Retailers must submit coupons for reimbursement within 90 days after the expiration date of the coupon. Coupons not issued or authorized by Nutrasumma will not be paid.
  3. Nutrasumma or Nutrasumma’s authorized agent’s actual count of coupons received will be final and will govern the payment of coupons under this Policy.
  4. Coupons are only redeemable by authorized retailers who have an established account with Nutrasumma. Nutrasumma will not redeem coupons submitted by retailers for products purchased from sources outside of Nutrasumma’s normal distribution channels.
  5. Retailers will be reimbursed for the following amounts:
    A. Face value of coupons and postage at a reasonable rate as described below. Nutrasumma will not pay for any administrative or consolidation fees and, except as expressly provided for in this Policy, will not pay any other charges that a retailer or retailer agent may assess on or in lieu of any pass-through/out-of-pocket expenses.
    B. Nutrasumma will reimburse postage as follows: $.08 for handling for each properly redeemed coupon, plus:
    i. Retailers who sort redeemed coupons and submit them directly without the use of a third party agent will be reimbursed at current actual uninsured First Class postage rates.
    ii. Retailers who use a clearinghouse or billing agent will be reimbursed at the rate of $5.00 per thousand coupons redeemed and properly submitted in accordance with this Policy.
  6. No other fees will be reimbursed.
  7. Coupon reimbursements, coupon adjustments and coupon handling/redemption charges may not be deducted from product invoice payments. Invoice deductions for coupon costs, charges, or remittances are expressly prohibited by this Policy.
  8. Nutrasumma will not be responsible for any additional coupon promotion costs, including, without limitation, costs associated with “coupon doubling” or “coupon tripling” promotions.
  9. Properly redeemed and identified coupons must be submitted by the retailer directly or through the clearinghouse or authorized intermediaries. Coupons will not be honored and considered void if presented through unauthorized persons or companies.
  10. Parties submitting coupons for redemption must comply with all applicable laws and regulations, including IRS reporting requirements.
  11. Retailers must present to Nutrasumma or its authorized agent upon request evidence of purchase of sufficient stock to cover coupons submitted for payment. Nutrasumma or its authorized agent reserve the right, as a condition of payment for submitted coupons, to deal directly with retailers on all matters pertaining to any coupon submission and to audit the coupon sorting and billing services of any retailer or any agent involved in the handling of coupons submitted for payment.
  12. For reimbursement in accordance with this Policy, send properly redeemed coupons to the address indicated on the coupon. Retailer must include with each coupon shipment an invoice with retailer’s store name and address, and showing quantities and values of coupons submitted for redemption. All shipments become Nutrasumma’s property. Under no circumstances will payments be issued to any P.O. Boxes.

General Terms

  1. In submitting coupons for redemption, retailers agree that any and all disputes arising out of or connected with, directly or indirectly, the redemption of, processing of or payment for Nutrasumma coupons, or arising out of or connected with this Policy, will be brought the earlier of three (3) months of receiving notice from Nutrasumma concerning the status of payment or six (6) months from the original date of coupon submission by retailer (or its agent) to Nutrasumma (or its authorized agent), or such claim(s) will be considered extinguished for all purposes and will not be honored. Any such claim will be filed and adjudicated in a state or federal court located in Maricopa County, Arizona and will be governed by the substantive laws (exclusive of its conflicts of laws provisions) of the State of Arizona. Each party will be responsible for its own attorneys’ fees and costs.
  2. Each shipment of coupons will be considered as a whole and Nutrasumma reserves the right to refuse payment for an entire shipment if any portion of the shipment is found to be improperly redeemed.
  3. Failure to observe these terms and conditions for proper redemption may, at the option of Nutrasumma, void all coupons submitted for reimbursement and all coupons may be retained as property of Nutrasumma without payment. Nutrasumma reserves the right to forward coupons, which Nutrasumma judges to be wrongfully redeemed, to law enforcement agencies for their review and investigative purposes.
  4. The cash redemption value of each coupon is 1/1000 of one cent.
  5. It is FRAUD to present coupons for redemption other than as provided by this Policy.
  6. The exercise or waiver, in whole or in part, of any right, remedy or breach under this Policy shall not constitute the exercise or waiver of any other right, remedy or breach under this Policy.
  7. Nutrasumma may revise this Policy at any time, in its sole and absolute discretion with or without prior notice to any party.

Return Policy

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NUTRASUMMA, INC. RETURN & REFUND POLICY

Effective Date: July 29, 2015

We provide a 100% quality guarantee on all products we sell. If you have a valid return, you must contact us for a return authorization.

Expired and overstocked product will be subject to 50% credit when the products are returned within 3 months after their date of expiration. No credit will be issued on returns beyond 3 months of the date of expiration.

On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it. Please contact us so we can exchange it for the correct item.

DAMAGED/MISSING PRODUCT POLICY

If you receive an order that is missing items or contains damaged product please contact customer service immediately to receive instructions on the return process.

Note: We reserve the right to refuse a refund if there is suspicion of fraud or abuse in any part of our return program.

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